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Creating culture at Text-Em-All

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VOICE & TEXT SURVEYS

Gather information through text surveys

Gain insight, collect feedback, and make it easy for your contacts to respond to your questions through text surveys and polls. 

Start Messaging Now

Get started for free. No credit card required.

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Increase survey response rate with a mass messaging service

Using a mass messaging service is an effective way to get in touch with your contacts and collect information from them quickly. Text messages have a 98% open rate, significantly higher than emails, making it an ideal choice for quick data collection.

Using voice and text surveys can also improve engagement and participation rates. These methods allow for personalized, one-on-one interaction with each contact, making them more likely to participate and respond in a timely manner.

 
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Here are some good use cases:

icon-checkmark-blue    Collect RSVPs for events and meetings

icon-checkmark-blue    Find volunteers for services opportunities

icon-checkmark-blue    Confirm appointments and reduce no-shows

icon-checkmark-blue    Fill open shifts and confirm shift attendance

icon-checkmark-blue   Gain customer feedback about their experience with a product or service

icon-checkmark-blue   Schedule interviews with qualified candidates

How It Works

With Text-Em-All, it only takes a few minutes to send your first mass message. The process is simple but still offers the capability to make your message unique. 

Add your contacts, and let us do the rest

We offer a few different ways to add contacts to your account. You can add contacts to a broadcast or upload and manage contacts and groups to use when needed. We’ll automatically identify textable numbers, and show you any number that can’t receive a text.

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Compose your message and instantly send to your entire list

Broadcast your message to everyone on your list in just a few minutes. Choose a voice/text/combo message, the type of message (survey or announcement), schedule for now or later, add your contacts, create your message, and send.

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Engage contacts with 2-way text conversations

Continue the conversation when individuals reply to your broadcasts with two-way texting. Answer questions, provide more details, and improve customer satisfaction by responding to contacts who reply to your broadcast.

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Understand results with detailed analytics & reporting

See exactly who answered, who received a voicemail, and whose numbers aren’t working anymore. All survey results will be compiled automatically into an easy-to-understand graph. We also provide detailed reports on billing history, usage, opt-outs, phone number history, credit balance, and text activity.

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Best practices for sending a survey by text

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Keep your message short 

Your text survey should be short and to the point. If the text message survey is too long, there's a more significant possibility that your contact will skim the message and miss the fact that they should respond to your message with an answer. 

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Provide clear instructions

When you send surveys, be sure to include clear instructions on how to complete the survey and how the responses will be used. Clear instructions lead to more accurate data and increased response rates and make the process more enjoyable for your users. 

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Follow up with respondents

If a contact responds to your survey, following up with them after their response will increase the likelihood that they will respond next time. They might think their answer does not matter if they do not receive a response. You can create survey auto-replies in your Text-Em-All account to help you streamline this process.

Questions about sending mass surveys

Simple. Transparent. Easy.
No contracts or pushy sales team. 

No carrier surcharges, no hidden fees, unlimited users & numbers, and free carrier registration. Let us help you find the right plan.

Starter

Best for users who want to evaluate the service. Get a free account and choose a pricing plan later.

FREE

no credit card required

Try it free
  • Dedicated free account
  • Upgrade at anytime
  • Browse sample messages
  • Some features locked

Credits

For senders who reach changing contacts each month with occasional or high-volume messages.

5¢

from 5¢-9¢ / credit based on volume

See pricing
  • Credits are used to send messages
  • Pay only for what you need
  • Buy in bulk for lower pricing
  • Access to all features

Monthly

For senders who reach the same contact group(s) each month and want predictable billing.

$19

from $19 / month based on group size

See pricing
  • No credits needed
  • Pricing is based on group size
  • Send messages anytime, see limits
  • Access to all features, see why

Ready to send some important surveys?

 

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